Shipping & Returns

SHIPPING POLICY

Our goal is to bring you uniquely crafted, trendy items from around the world. Because we always seek out new suppliers and trends, delivery times may take up to three (sometimes four) weeks, depending on the location of the manufacturer.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer or dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by US Postal Service. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.

REFUNDS AND EXCHANGES

At www.gemsandpeaches.com we want you to be 100% satisfied with your purchase. We also would prefer to work with only the best manufacturers and suppliers in the world. If you are not satisfied with your purchase for any reason, you have a couple of options:

  • We can refund your full purchase price (less shipping and handling) within 30 days of your purchase.
  • We can send you a brand new item if yours arrived defective.
  • You may always exchange your item within 30 days of purchase.

Please email us at orders@gemsandpeaches.com to figure out the best option. Your satisfaction and repeat business is our number one priority!